Orange County Government, Florida


Get involved, make a difference

Volunteer Info

Thank you for your interest in becoming a volunteer with Orange County Animal Services! A volunteer’s main mission is to unite homeless shelter pets with loving families; this is both exciting and rewarding.

Volunteers assist in many different aspects at the shelter. There is a role for every person at Animal Services as there is always life-saving work to be accomplished! Volunteer opportunities include, but are not limited to:

  • Showing available dogs and cats to prospective adopters
  • Photographing shelter pets
  • Greeting visitors in the front lobby
  • Bathing and grooming the shelter pets
  • Assisting in the clinic and kennel
  • Assisting with the marketing of shelter pets

The ideal volunteer is one who loves animals, exhibits great customer services skills and is a team player. Due to the need for well-trained and motivated volunteers we ask that you consider making a commitment of your choosing of a set number of hours per month. For students trying to meet their community service hours, we ask a minimum commitment of six hours a month for at least three months. Students please be aware we will sign off on your hours at time at the end of your commitment.

Please check out the frequently asked questions about our volunteer program below!


How old do you have to be to volunteer?

We accept volunteers age 16 and up. Junior Volunteers ages 16 and 17 are able to volunteer with the signed consent of a parent or guardian.

Do you take volunteers needing hours for school? (Bright Futures, etc)

Yes! We welcome volunteers needing school community services hours. We do ask for a commitment from our volunteers:

  • Junior Volunteer age 16 and 17: 3 month commitment at 6 hours per month minimum
  • Adult Volunteer age 18 and up: 6 month commitment at 6 hours per month

Once you have met this commitment, we will sign off on all community service hours.

When can I volunteer?

Once you attend orientation and training, you will be able to sign up for a volunteer shift online. Our shelter is open Monday - Saturday from 10am through 6pm and Sundays from 1pm through 5pm.

How do I join the volunteer team?

Step 1 – Complete the volunteer application form. Once reviewed, you will receive a follow up email with orientation dates.

Step 2 – - Sign up and attend a volunteer orientation. This includes classroom training and a tour of the shelter. Junior volunteers ages 16 and 17 must have a parent attend volunteer orientation with them.

Step 3 - Sign up for hands on training. This includes animal handling and customer services training.

Following completion of this training, you will be asked to take a quiz. Once this has been aced, you are ready to start.

When you come in for your first volunteer shift, we want to get you outfitted with an official badge.

Once I’m an active volunteer, how do I create my schedule?

Animal Services utilizes Volgistics to schedule and organize volunteers. Once registered, you can update your schedule through this program.

Interested in volunteering as a group?

We offer volunteer opportunities for groups that want to give back to the community. These opportunities differ slightly from volunteering as an individual and do not involve any hands on animal handling. We provide a quick introduction and then offer a Shelter Project that can be completed in 2-4 hours. We are able to take a group of up to 20 individuals and require advanced scheduling. To schedule a Group Volunteering day, please email us at with the details of your group including the dates and times you would like to volunteer. Please note that for one day groups, there will be no animal handling due to safety risks.

Need Volunteer Hours Quickly? Under 16 but Want to Help?

We allow individuals who need volunteer/community school hours to complete a Shelter Project! If you're 15 and under, you're welcome to participate with a parent and a signed waiver. Those 16 and older are eligible to participate alone.

We have two main projects: Adoption Awareness or Donation Drives. For Adoption Awareness, you can hold pre-made adoption signs in front of the shelter. This encourages people to come in to adopt and is very effective in raising awareness about our shelter! We also allow Donation Drives for volunteer hours. Hours spent on the donation drive must be documented by a parent. These do NOT take any training and can be completed right away. You do not need to attend orientation. Please email for more information. We would love your help with these projects!

Do you have a question we haven’t answered?

Please don’t hesitate to reach out to our Volunteer Coordinator Crystal Kincaid at for more information on our exciting volunteer program.

Community Service

If you would like to participate in our Court Ordered Community service program, you must email the Volunteer Coordinator to set up an appointment. This is a separate program and not the same as volunteering. You must bring documentation stating your name and charges to register. We do not accept walk-ins.

Contact Us

Orange County Animal Services
Volunteer Coordinator
2769 Conroy Road
Orlando, FL 32839-2162

Phone: (407) 836-3111

All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.