Orange County's Largest Rescue Organization
Orange County Animal Services Division
2769 Conroy Road
Orlando, FL 32839-2162

Main Number: (407) 254-9140
Government Information Center (animal complaints and spay/neuter appointments): dial 3-1-1
Email Address: AnimalServices@ocfl.net

Animal Services was established by the Orange County Board of County Commissioners in 1969, to assist in controlling the spread of the rabies virus. Animal Control was tasked with minimizing the incidence of free-roaming pets because of the potential to contract and spread the rabies virus following contact with high risk wildlife.

Over 30 years later, Animal Services receives nearly 80,000 calls annually, and processes approximately 23,000 animals through the shelter each year. Animal Services provides service throughout Orange County, including all Orange County municipalities. Animal Services responds 24 hours a day, 365 days a year to citizens' calls regarding loose and nuisance animals, injured animals, and animal bites.

Kennel Operations staff is tasked with proper care for the animals housed at the Pet Rescue and Adoption Center. Animal Services has expanded its services to include low cost spay and neuter surgery, pet adoptions, and educational programs. 

Animal Services is often confused with The SPCA of Central Florida (Orlando Humane Society location). The SPCA is an animal welfare organization, funded and operated independently with donations from private citizens. Animal owners who are no longer able to keep their pets, leave them at the SPCA. The SPCA also investigates reports of animal cruelty that may result in criminal charges, based on Florida State Statute.

Even though Animal Services and the SPCA often work together very closely, the SPCA does not respond to complaints from the public regarding violations of the Orange County Code. These are violations such as dogs and cats running loose, nuisance animals, or animal bites. This is the responsibility of Animal Services. Even though Animal Services has a deep concern for animal welfare, our primary purpose is rabies control and County Code enforcement.

• Education Program Focuses on Bite Prevention (MS Word - 22 KB)
• Finding a Lost Pet (MS Word - 63 KB)
• Family Volunteer Program Proves to be a Success (MS Word - 22 KB)
• First Blood Transfusion at Animal Services (MS Word - 22 KB)
• Thinking About Getting a Pet? (MS Word - 24 KB)
• Responsible Pet Ownership begins with You (MS Word - 23 KB)
• Animal Code & Citizen Involvement (MS Word - 21 KB)
• Foster Families: Angels in Disguise (MS Word - 20 KB)
• Homeless Pets Find Homes During Adopt-a-Pet
• New Look for the New Times

Are you interested in volunteering or working at the Pet Rescue and Adoption Center? Refer to our Employment and Volunteer page for detailed information.

To access the Orange County Code, please use the outside link maintained by the Municipal Code Corporation, then select Chapter 5 – Animals, that governs Animal Services.

Monetary donations are gratefully accepted into the Animal Services Trust Fund. Donations benefit stray and unwanted animals. For additional information please contact us.