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Coronavirus (COVID-19) Mayor Demings' Seal

Financial Assistance for Residents Affected by COVID-19

Federal Economic Impact Payments

As part of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, eligible taxpayers who filed tax returns for either 2018 or 2019 will automatically receive an Economic Impact Payment. Individuals can visit the Internal Revenue Service’s website to learn more.
Check Payment Status | Economic Impact Payment FAQ

Pandemic Unemployment Assistance (PUA)

Pandemic Unemployment Assistance provides up to 39 weeks of assistance benefits to individuals who are self-employed, independent contractors, certain non-profit employees and gig economy workers, as well as to individuals working part-time, or who otherwise would not qualify for regular state Reemployment Assistance benefits.
Am I Eligible | Know Before you Apply | PUA Guide | Reemployment vs Pandemic Assistance

Reemployment Assistance (Unemployment)

Reemployment assistance benefits, formerly known as unemployment compensation, can be mailed in or filed online using the Florida Department of Economic Opportunity portal. Reemployment Assistance provides temporary wage replacement (unemployment insurance) benefits to eligible individuals who are out of work through no fault of their own.
Reemployment FAQs | Mail-In Application | Print and Mail for Free at FedEx

State and Local Economic Recovery

State Plan for Florida’s Recovery

Effective Friday, June 5, 2020, Phase 2 of Florida Governor Ron DeSantis’ Safe. Smart. Step-by-Step. Plan for Florida’s Recovery addresses additional guidance for select industries open through the state, as well as general guidelines for residents.
More Information | Frequently Asked Questions

Orange County Economic Recovery Task Force

The Economic Recovery Task Force was established to develop a phased approach to reopening business in Orange County that balances the need to ensure the protection of employees and the public while preserving the economic livelihood of our community.

PPE for Community Initiative

The PPE for Community Initiative provides personal protective equipment (PPE) to residents, small businesses and other organizations in Orange County — all at no cost.

Home and Utility

FAQs: Eviction Protections and Housing Assistance

In order to help residents navigate tenant rights, evictions and other housing assistance information for COVID-19, we have put together some answers to frequently asked question on these topics.

FAQs: English | Spanish | Haitian Creole
Videos: English | Spanish

Landlord-Tenant Education Series

Learn about housing rights in the era of COVID-19 through this free educational webinar from Tuesday, June 30, 2020. Watch Webinar

Orange County Utilities

Orange County Utilities is committed to serving the residents of unincorporated Orange County and has temporarily suspended late payment fees for residential water and wastewater customers, as well as disconnections for nonpayment. Tap water remains a reliable and safe source of drinking water for residents. Additionally, garbage, recycling, yard waste and large item collections will continue their regular schedules. Residents should avoid traveling to County facilities to dispose of waste and use their curbside collection services instead.

Other Utility Providers

Orlando Utilities Commission (OUC) | Duke Energy | Florida Power and Light

Mortgage Foreclosures and Rent Evictions

Orange and Osceola Clerks of Courts have been directed to suspend all actions related to mortgage foreclosure, residential eviction and mortgage foreclosure sales. The Ninth Circuit’s Order is not to be construed as relieving obligation to pay rent or mortgage.

Food, Health and Social Services

United Way 211

The Heart of Florida United Way connects residents to critical health and social service resources when they need help. Residents impacted by COVID-19 can contact 2-11 for financial assistance, health programs, crisis support and more. Additionally, residents looking to contribute to the area’s COVID-19 recovery can donate to United Way’s ALICE Fund.

Seniors First

Seniors First, Inc. is the largest social services organization in the region, providing direct service and programs to our community’s vulnerable elderly population. Programs that help older Americans live independently in their own homes have not kept pace with the needs of seniors.

Food Locator

Residents in need of food assistance can visit Second Harvest Food Bank’ online food locator to find a list of feeding partners near their residency. Additionally, residents looking to contribute to the area’s COVID-19 recovery can volunteer.

OCPS Grab & Go Meals

As of April 20, Grab-and-Go meals for students in need will be bundled. On both Mondays and Wednesdays, two days of meals will be distributed; on Fridays, three days of meals will be distributed. Meals are available for pick-up between 10 a.m. and 1 p.m., only on Mondays, Wednesdays and Fridays.

Students are no longer required to be present to receive the meals. Parents must provide the names of students for whom they are picking up meals. District staff will record names and distribute the meals directly to parents in their vehicles (drive-thru service).

Students walking and/or riding a bike to the school can also pick up meals. Based on recommendations from our federal and state leaders, all meals should be taken home to eat.

Support Area Restaurants

Visit Orlando has launched its "Orlando To Go" webpage to help support our destination's growing list of restaurants that are currently offering take-out and delivery menu options.

Health Insurance

Residents who have lost their health insurance or have experienced a change in income within the last 60 days may be eligible to qualify for a special enrollment period through the federal ACA Marketplace. Licensed health care navigators from Covering Central Florida are available to provide over-the-phone, confidential assistance for the ACA Marketplace, as well as Florida KidCare. Additionally, the Primary Care Access Network in Orange County may be able to assist underinsured and uninsured residents with access, quality and coordination of health care services.
Covering Florida Information | Primary Care Access Network | ACA Special Enrollment Screener

Mental Health Assistance

Aspire Health Partners is offering a dedicated telephone line to assist residents with mental health concerns related to COVID-19. Residents can call the helpline to be connected with a caring mental health professional by calling 407-875-3700 X2.

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