Bill Payment Options

Access your water/wastewater account from anywhere.

New bill pay site features:

• Mobile-friendly platform
• Enhanced security
• Virtual wallet to store payment methods
• One-time payment scheduling
• Guest payment option
• Convenient E-Bill and Auto Pay
• Choose your communication preference: text, email, or phone call
• View payment, billing, and consumption history

If you are paying a bill that is past due, please make your payment online at www.ocfl.net/PayUtilities or use our automated system at 407-836-5515, as you may have already been scheduled for disconnection for nonpayment.

Utilities Online Account
If you are using the Utilities Online Account for the first time, you must register by creating an online profile.

By mail
Send a check or money order along with your bill payment stub to: Orange County Utilities, P.O. Box 628068, Orlando, FL 32862-8068.

Over the phone
At no additional charge, you can make a payment using the automated system that accepts debit cards (with Visa or MasterCard logo), credit cards (Visa, MasterCard, American Express, and Discover), and e-checks (if your account is in good standing) 24 hours a day by calling (407) 836-5515.

At our office

As a precaution, the Orange County Utilities Administration Building at 9150 Curry Ford Road (on the southeast corner of Curry Ford Road and Econlockhatchee Trail in east Orlando) is currently closed to customers. Customers may still make a payment at the building’s drive-thru Monday through Friday, 8:00 a.m. to 5:00 p.m., via cash, check, money order, debit card (with Visa or MasterCard logo), or credit card (Visa, MasterCard, American Express, or Discover).

At a night drop box (for after hours payments)
We offer two drop box locations, one at the drive-thru on the west side of the Orange County Utilities Administration Building at 9150 Curry Ford Road and the other on the south side of the Orange County Administration Building at 201 South Rosalind Avenue. Payments placed in these drop boxes will be processed the next business day. Payment must be in the form of a check or money order (no cash).

Through the Credit Card Auto Pay Program
Registered online customers can sign up online or call (407) 836-5515.

Through the Easy Pay Program
Use this program to debit your savings or checking account. Call us at (407) 836-5515 for information.

Pay at Amscot®, Walmart®, or through Western Union®:
Please understand that each merchant charges extra fees and that Orange County Utilities may not receive your payment for up to 3 days.

• Amscot®
• Walmart®
• Western Union® - Click “Find Locations” and enter a zip code in the “Search” field. Check “Convenience Pay” and click “GO.”

Orange County Utilities
9150 Curry Ford Road
Orlando, FL 32825

Please send bill payments to:
Orange County Utilities
P.O. Box 628068
Orlando, FL 32862-8068

If your phone number has changed, please contact our office to update your information.

Utilities.Information@ocfl.net

All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.

(407) 836-5515 or toll free (800) 626-1140
(opt 2, opt 1, opt 0)
8:00 a.m. – 6:30 p.m. ET
Monday – Friday (excluding county holidays)

(407) 836-5515 or toll free (800) 626-1140
(opt 2, opt 1, opt 1)
24 hours a day, 7 days a week

(407) 254-9698
24 hours a day, 7 days a week

(407) 836-2777
24 hours a day, 7 days a week

(407) 836-5515 (opt 2, opt 1, opt 0)
8:00 a.m. – 5:00 p.m. ET
Monday – Friday (excluding county holidays)

(407) 836-6601
8:00 a.m. – 5:00 p.m. ET
Monday – Friday (excluding county holidays)

(407) 836-5515 (opt 2, opt 1, opt 2)
24 hours a day, 7 days a week

Temporarily closed to customers as a precaution

8:00 a.m. – 5:00 p.m. ET
Monday – Friday (excluding county holidays)

(407) 836-5515 (opt 2, opt 1, opt 0)
8:00 a.m. – 5:00 p.m. ET
Monday – Friday (excluding county holidays)

(407) 254-9977
24 hours a day, 7 days a week